Policies and Terms
Terms of Use
Warranty
We warranty all Optec products to be free from defects in workmanship and material for one year from date of delivery. We will replace or repair at our option any item, should it be defective during this period, providing there is no evidence of misuse. Warranty items must be returned to us freight prepaid. Repaired items will be returned via UPS ground within the continental USA at our expense. Overnight shipping services may be arranged in advance at the customer's expense. Contact Optec before returning any instruments for repair and to arrange for return shipping.
Refund policy
If not completely satisfied, return the merchandise with freight prepaid within 30 days from date of invoice and the full purchase price will be refunded. Shipping charges will not be refunded. Any damage to the product will be charged against the refund amount.
