---

Section 3.5.1 - Accessing And Configuring The Gemini Commander Event Logger

While using Gemini Commander, if the program encounters any sort of problem, it will notify you with an error message describing the problem. If this problem is consistently and preventing you from using the program the way you need to use it, we highly recommend contacting Optec Technical Support for assistance.

Gemini Commander has been programmed with the capability to log every major event that occurs during normal program operations, as well as the full details of every error that is capable of occurring.

When preparing to contact Optec for support, having your Gemini Commander error log at the ready and, if possible, sending that log to Optec can greatly increase our ability to solve your your problem quickly and completely.

If you are contacting Optec for support, we also recommend following the other guidelines outlined in the Contacting Optec Technical Support section of this manual.

Configuring Event Logging

Accessing Event Logs

Events logged by the event logger are stored in the Windows Event Viewer utility.

To access Gemini event logs in the event viewer:

• Open Event Viewer - Windows Vista and 7 users can find the Event Viewer can be found by searching in the Start menu for Event Viewer. Windows XP users must go to

• Open Application Logs - On the left side of the viewer, a listing of all classes of events can be found. Click the Applications And Services Logs folder to open it.

• Find Gemini Logs - In this folder, the Gemini Commander event log can be found under the title Optec Gemini Log. Click on this log to open it.

• View Events - Now, the full list of Gemini Commander events is viewable in the center portion of the Event Viewer window. By default, the events are organized chronologically from newest to oldest.

Saving Event Logs

• Open The Event Viewer - Follow the previously described steps to open your Windows Event Viewer and access the Gemini event log.

• Save Events - Click the Save All Events As... button on the right side of the Event Viewer to open a Save As dialog.

• Save Events As A CSV - Using the Save As Type drop-down selection, choose the .csv file extension. Choose a location to save the event log, and click Save to save it.